As we support users on your behalf, we propose optimal channel depending on the situation and the range of support by utilizing email, telephone, SNS, and chat tools We also ensure smooth communication with users by changing the response speed and reply details depending on the contents or feeling in the actual responses.

In order to answer players needs, we offer services for all stages of development from creating templates, FAQs, and flow, we also offer services for game updates as well. Furthermore, all our services is done 24 hours 365 days regardless of holidays.

We offer a wide range of support, including responding to users' inquiries, debugging with the actual devices, and searching customer information to reduce your workload.

Localization is not only about translating the text or UI of a game. We capture the essence of each character and ensure that their personalities, such as habitual speech patterns and dialects, don’t become lost in translation. From our localization team’s rich knowledge of games and language, we can preserve the developer’s original game design and allow the players to enjoy a truly “localized” game, the way it was meant to be experienced. In addition to this, our specialists with their rich knowledge and experience in gaming, together with our writing team and their experience in quality assurance, assist the localization team to contribute to the overall quality of our final translation. Furthermore, by understanding the diverse cultural needs of the target demographic for your game, we are able to “culturalize” your product and adjust it into a more familiar, comfortable, and playable form for the target audience.